Shipping Policy

We at www.Manhattanjudaica.com will do our best to get you what you want when you want it.
Over sized and/or overweight packages are subject to additional charges, in any case we will contact you before we process your order if it’s subject to special handling. If you have any questions regarding our shipping policies please contact us.

Shipping Information

Our shipping method is via UPS standard (ground) delivery anywhere with in the Continental USA. Air service is also available for domestic, international shipments, or rush orders. Air service is via UPS. All orders must be shipped to a street address; we cannot ship to a PO Box. Any wrong addresses given to us will result in additional shipping charges as levied by the delivery company.

Items will usually ship within 1-5 business days. You will be notified of any shipping delay over 10 business days. Please let us know if an item is needed by a certain date so we can do our best to accommodate you. International shipments may take a few days longer due to customs.

Special orders, personalized orders and custom orders will take longer. We will notify you of the approximate delivery time.

Certain larger items may require additional shipping charges (picture frames, sculptures, glass items).

Oversize items or orders weighing more than 20 pounds may also require additional shipping charges. You will be notified by e-mail before we process your order.

Any items shipped and either refused by the recipient or returned to us non deliverable are subject to a 15% restocking fee; shipping, handling and insurance costs are nonrefundable

Shipping Methods

UPS Ground -- for all standard US orders with in the Continental USA - (Excluding Alaska, Hawaii, and Puerto Rico.)

UPS 3 day select – Add an additional $15.00

UPS Next day air – Add an additional $35.00

We  will only ship to a street address and not to P. O. Boxes.

Shipping Rates

The above rates reflect UPS insured shipping and handling which guarantees delivery in the continental USA only.

Shipping outside the Continental USA  – Please contact us

Important Information: If you receive damaged Merchandise

We take great care in packaging your items. Please review the contents of your box to be sure there is nothing missing or damaged. Any missing or damaged items must be reported to us within 24 hours of receipt.

The following procedures must be followed for any damaged items.

1. Call UPS (800-PICK-UPS) to start a claim.
2. Keep all of the packaging materials and boxes.
3. Call us 1-877-507-6245

Please note if the above instructions are not followed your claim will not be covered under the shipping company’s insurance policy.